NeuroLuxe
4D Massage Chairs, Full-Body Massage Chairs, Heated Massage Chairs, Luxury & Premium Massage Chairs, Massage Chairs, SL-Track Massage Chairs, Zero-Gravity Massage ChairsNeuroLuxe SL 4D Massage Chair
$10,999.00
The flagship 4D chair: an extended SL track from neck to glutes, zero-gravity recline, lumbar heat and hands-free voice control.
The flagship chair in the range: a 4D movement on an extended SL track that stays in contact from the neck through to the glutes.
- Availability Available — ships on lead time
- Lead time Prepared in 3-5 business days, then 7-15 business days in transit - about 10-20 business days from order to delivery.
- Warranty One-year limited manufacturer warranty covering manufacturing defects and functional issues in normal use, across mechanical and structural components and the electrical and massage systems. Support includes technical assistance, troubleshooting and replacement parts where applicable. It does not cover damage caused by improper use, installation or handling, normal wear, or any product altered after delivery.
- Delivery Standard Freight
What This Solves
By the time you are comparing chairs above $10,000, the question is no longer whether a massage chair is worth owning - it is whether the extra money buys anything you will actually feel. Two things change how a chair feels: how far the track reaches, and how many directions the rollers can move. The NeuroLuxe is the model in this range where both are at their maximum.
Why You’ll Want to Use It
- A 4D movement gives precise control over intensity, rhythm and depth rather than speed alone.
- The extended SL track follows the spine from neck and shoulders through the lower back and into the glutes.
- Zero-gravity recline distributes body weight across the seat and back, and changes the angle at which the rollers meet you.
- Targeted lumbar heat applies warmth to the lower back during a session.
- Full-body air compression across shoulders, arms, hips, legs and feet.
- A dedicated foot and leg system with rollers and airbags for pressure-point relief.
Why Buyers Choose This Model
- The extended SL track continues past the lower back into the glutes - the muscle group a shorter track leaves out, and the one that matters most after training or a long day on your feet.
- 4D movement controls rhythm and speed through the stroke, so intensity varies within a single pass instead of staying fixed.
- Targeted lumbar heat applies warmth exactly where most people carry the day.
- A dedicated foot and leg system with rollers as well as airbags, rather than airbags alone.
- Certified to CB, TUV SUD, CE, GS and RoHS.
- Published electrical specification and full standing, reclined and packaged dimensions - everything needed to plan the space and the supply before you commit.
What Each Feature Actually Does
- Extended SL track
- Contact is held from the neck through the lower back and into the glutes. A shorter S-track stops at the base of the spine, which is why a cheaper chair can feel like it finishes early.
- 4D roller movement
- A 3D chair controls how far the rollers protrude. 4D adds rhythm and speed through the stroke, so one pass can build and ease rather than run at a single fixed intensity.
- Targeted lumbar heat
- Warmth concentrated at the lower back, which is where most desk and training tension actually sits.
- Full-body air compression
- Shoulders, arms, hips, legs and feet worked by airbags alongside the roller track, so the session is genuinely full-body.
- Dedicated foot and leg system
- Rollers and airbags together for pressure-point work underfoot - the part most owners notice first after a day standing.
- Smart voice control
- Hands-free adjustment without breaking position mid-session.
- 220V ~ 50Hz, 150 W published
- The electrical requirement is documented rather than assumed, so installation is planned properly before delivery rather than discovered on the day.
Designed For
Best for
Not ideal for
Technology
Two things separate a flagship chair from a good one: how far the track reaches, and how many directions the rollers can move. An SL track that continues past the lower back into the glutes covers the muscle groups a shorter S-track leaves out, and a 4D movement adds depth to the speed and position a 3D chair already controls.
Choosing Between the Models
The NeuroLuxe is the right buy if you want the longest track, the deepest roller control and lumbar heat, and you expect to use the chair most days. If your priority is a chair that measures your body and adapts to it, the OmniSense does that for $2,400 less. If the room has to stay usable between sessions, the FlexiZen folds and costs $3,000 less. The dividing line is honest and simple: NeuroLuxe for depth and reach, OmniSense for personalisation, FlexiZen for footprint.
Still weighing two models? Talk it through with an advisor - no obligation, and no pressure to decide on the call.
Specifications
Full specification
| Collection | NeuroLuxe SL 4D |
|---|---|
| Product type | Massage chair |
| Massage technology | 4D robotic massage system |
| Track | SL track, extended spine coverage |
| Massage coverage | Neck, shoulders, back, lower back, glutes, arms, hips, legs and feet |
| Recline mode | Zero gravity |
| Heat function | Yes, lumbar heating |
| Air compression | Full-body airbag system |
| Control | Smart voice control and manual controls |
| Rated power | 150 W |
| Voltage and frequency | 220V ~ 50Hz |
| Standing dimensions | 156 x 77 x 120 cm (61.4 x 30.3 x 47.2 in) |
| Reclined dimensions | 74.02 in long x 32.68 in high |
| Packaged dimensions | 184 x 77 x 83 cm (72.44 x 30.31 x 32.68 in) |
| Gross weight | 114 kg (251 lb) |
| Net weight | 102 kg (225 lb) |
| Certifications | CB, RoHS, TUV SUD, CE, GS |
| Warranty | One-year limited manufacturer warranty |
Delivery & Installation
Free freight delivery within the United States. This chair is packaged at 184 x 77 x 83 cm and 114 kg gross - confirm your access route, doorway widths and drop point before ordering. An advisor will confirm delivery timing, the electrical requirement and site conditions with you in writing before the order is placed.
No professional installation service is offered by the manufacturer for this chair. It is delivered by freight for customer placement and plug-in set-up — confirm the access route, doorway widths, the drop point and a suitable power outlet before ordering.
- Standard Freight Curbside freight delivery on a scheduled appointment.
Only the services listed above apply to this product. An advisor will confirm what is included before you order.
Confirm electrical, plumbing, drainage, ventilation, structural support, clearance and delivery-access requirements for your location before ordering, and use a qualified professional where installation is required. See site readiness and installation.
Delivery, Returns & Warranty Terms
Every order is checked before it is released: an advisor confirms fit, configuration, electrical supply and delivery access with you in writing, so the terms below describe a purchase you have already been walked through rather than one you are agreeing to blind.
These terms are set by this product’s manufacturer and apply to this product only. Terms differ between products on this site — do not assume another product’s delivery, cancellation, damage-reporting or return terms apply here.
| Order processing | Approximately 3–5 business days |
|---|---|
| Transit | Approximately 7–15 business days |
| Estimated total delivery | Approximately 10–20 business days from order. An estimate, not a guaranteed delivery date. |
| Shipping cost | Included. Free freight delivery within the United States. |
| Delivery method | Curbside freight delivery on a scheduled appointment. Someone able to accept and inspect the delivery must be present. |
| Installation | No professional installation service is offered by the manufacturer for this product. The chair is delivered for customer placement and plug-in set-up. |
| Site readiness | Confirm the access route, doorway widths, the drop point and a suitable power outlet before ordering, and check the upright and reclined footprint against the room. |
| Freight inspection | Inspect before the driver leaves. Photograph the carton before it is opened, check every side, and note any damage on the delivery receipt before signing. Keep all packaging until the claim is resolved. |
| Damage or defect reporting deadline | Within 7 days of delivery. A later report may impair or end the claim. |
| Evidence required | Photographs or video showing the issue, a description of the problem, and proof of purchase. All defect claims are reviewed and approved by the manufacturer. |
| Cancellation | The manufacturer publishes no cancellation window for this product. Contact IMPERVITA immediately if you need to cancel and we will confirm in writing whether cancellation is still possible before the order is released. |
| Return eligibility | Final sale. Returns are accepted only for products confirmed defective. No change-of-mind returns and no exchanges on non-defective products. |
| Restocking fee | Not applicable. Non-defective returns are not accepted for this product. |
| Return freight responsibility | Not applicable to non-defective products. The manufacturer publishes no return-freight rule for defect claims; where a return is required, IMPERVITA confirms the arrangement and any cost with you in writing before anything is sent back. |
| Remedy for a confirmed defect | Support will normally troubleshoot first. Where that does not resolve it, the remedy is repair, replacement with a new unit, or a full or partial refund. |
| Refund processing | Approved refunds are issued within 30 days to the original payment method. |
| Warranty | 1-year limited manufacturer warranty from the date of delivery, covering mechanical components and the structural frame, electrical systems and control panels, massage functions, motors and internal mechanisms, and heating and air compression systems where fitted. Original purchaser only, non-transferable, valid proof of purchase required. |
| Not covered | Normal wear and tear; damage from misuse, improper handling or neglect; incorrect installation or failure to follow the provided instructions; unauthorised repairs or modifications; damage from accidents, spills, power surges or environmental factors. |
| Commercial use | Not covered unless expressly approved by the manufacturer. Tell IMPERVITA before ordering if the chair is for a commercial setting. |
| Starting a claim | Start every delivery, damage, cancellation, return and warranty request with IMPERVITA. We hold your order record and open the claim for you. |
| Your statutory rights | Unaffected. Nothing here limits rights you have under applicable consumer protection law. |
One-year limited manufacturer warranty covering manufacturing defects and functional issues in normal use, across mechanical and structural components and the electrical and massage systems. Support includes technical assistance, troubleshooting and replacement parts where applicable. It does not cover damage caused by improper use, installation or handling, normal wear, or any product altered after delivery.
Report any defect or transit damage within 7 days of delivery with photographs or video, a description of the fault and proof of purchase. Approved claims are resolved by repair, replacement or a full or partial refund, with refunds issued within 30 days of approval. Outside of defects and transit damage this is a final-sale item. Nothing here limits your rights under applicable consumer law.
Start any delivery, freight-damage, cancellation, return or warranty request with IMPERVITA — we hold your order record and open the claim for you. These product terms control over any conflicting general summary on our shipping policy, return policy or warranty information pages.
FAQ
What does 4D add over 3D?
A 3D movement controls how far the rollers protrude. A 4D movement adds control over rhythm and speed through the stroke, so intensity can vary within a single pass rather than staying fixed.
How is the SL track different?
An SL track continues past the lower back and into the glutes rather than stopping at the base of the spine, so the rollers stay in contact across the whole line of the back.
What power supply does it need?
The manufacturer specifies 220V ~ 50Hz with a rated power of 150 W. Confirm your electrical supply with an advisor before you order.
Is assembly included?
Delivery is kerbside freight. An advisor will confirm access, placement and delivery timing with you in writing before the order is placed.
Speak With a Specialist
Questions about sizing, delivery, or which model suits your space? Send them here and a specialist will answer.
Information provided by IMPERVITA is for educational and general wellness purposes and is not intended to replace professional medical advice, diagnosis, or treatment. Individual results vary and no specific outcome is guaranteed. The manufacturer documentation supplied with this product controls its operation, contraindications and safety guidance. Read the full disclaimer.
